Business Hours Phone Service

To place an order over the phone, please call us on 03 9320 5000, between 8:30am and 5:00pm AEST, Monday to Friday, to speak to one of our corporate catering consultants. Our exceptional team will take you through the ordering process quickly and smoothly.  You may also call outside these hours and leave a message – we will contact you bright and early the following business day! When ordering over the phone, please be prepared to provide the following details: 

1. Your Impressive Membership number (if you have one). If you’re a new client we will create one for you
2. Date and time of your delivery
3. Number of expected attendees
4. Any additional delivery details and instructions, including a primary contact person and their phone number
5. Order details, with quantities. If you’re unsure of what you’d like to order, or how much to order, our experienced catering consultants will be happy to help! 
6. Once you have placed your order, you will receive a detailed confirmation email. If you would like to make any changes to your order, please call us or respond to this email. If you don’t receive an email by 5pm, please contact us immediately
7. To ensure most items from our product range are available to you, please place your order by 3pm, at least one working day prior to your function. For same-day orders or last-minute requests, please refer to our Express Menu