All about Corporate Catering
However, we understand that everybody’s needs and requirements can differ, so please don’t hesitate to get in contact
if you have any further enquiries.
Call us on 03 9320 5000 or email us at [email protected]
Where are you located?
Our offices and commercial kitchen are located 5 minutes from the Melbourne CBD, near the Queen Victoria Market.
What areas do you deliver to?
We deliver to corporate clients all over Victoria.
Can you cater in any space?
Yes - you name it, we’ll cater it! We love exploring new spaces, and can cater anywhere from community parks and your humble offices, to large warehouses and event facilities.
What special diets do you cater for?
We believe that everyone should have the opportunity to enjoy delicious foods, no matter the dietary restrictions. Our expert culinary team is always happy to create menus and prepare items to accommodate special dietary concerns. In fact, we already have a wide variety of ‘impressive’ dishes and gourmet finger foods to suit a range of special food requirements, including: vegan, vegetarian, gluten free, FODMAP, keto, dairy free, and low fructose.
Must I use the Shopping Cart to place my order?
No! Aside from the Shopping Cart, you may also use one of the following options (and remember: you can order differently each time!):
How far in advance should I place my order?
The general rule is: the more notice, the better. We love to give our complete time and attention to each order to ensure all your needs are being expertly met, and this is more easily achieved when an order is placed ahead of your event. However, we pride ourselves on being able to offer the same level of personalised customer service no matter how last minute the order may be. We understand that not all things run smoothly in a busy office and sometimes those last minute lunches are impossible to avoid. That is why we offer our Express Menu, specifically designed to offer you some of our most delicious and popular goods on short notice.
What if I need to cancel or postpone my order?
For orders fewer than 25 persons or under the value of $400: cancellations, reductions, or postponed orders must be confirmed by 11:00am one business day prior to the delivery date.
For all buffet meals: cancelling, reducing, or postponing must be confirmed by 11:00am, two business days prior to the delivery date.
For orders over 25 persons or over the value of $400: cancellations, reductions, or postponed orders must be confirmed two business days prior to the delivery date and there will be a 25% to 50% cancellation fee incurred.
For orders over $1,000, cancellations, reductions, or postponed orders must be confirmed three business days prior to the delivery date and there may be a 50% cancellation fee incurred.
For orders over $3,000, cancellations, reductions, or postponed orders must be confirmed three business days prior to the delivery date and there will be a 50% cancellation fee incurred.
How do I set up an account?
Don’t worry, we’ll take care of this for you. Accounts are automatically activated after you’ve placed your first order with us. It is however, your responsibility to ‘register’ for the Impressive Rewards Program online! Payment terms are 30 days.
Do you accept Diners, Visa, MasterCard, Amex, Corporate Card, and most major cards?
Yes! No need to worry, we accept all of the aforementioned cards as well as most other major cards. We also accept company cheque or cash on delivery. A 1.4% surcharge applies to VISA and Mastercard, and a 2.9% surcharge applies to Amex and Diners cards.
Can I put through a direct debit or transfer via E.F.T into your bank account?
Yes! Give us a call and speak to one of our dedicated accounts team members to discuss setting up a direct debit.
Is there a minimum amount required for delivery?
We require a minimum order of $50 for delivery within the CBD. For outer metro suburbs, please give us a call to discuss.
Is there a delivery fee?
As long as your order reaches a minimum of $50 (easy as pie), we deliver free of charge! For outer metro suburbs, please give us a call to discuss.
Are prices inclusive of G.S.T?
Yes! All prices are G.S.T inclusive.
Do you have facilities to keep Hot Finger Foods warm?
Yes! We can supply Buffet Warmers to keep your Hot Finger Foods warm for up to 3 hours. A minimal charge per buffet applies.
Do you offer equipment and personnel?
Yes! We love getting involved and taking a more ‘hands-on’ approach. We offer an extensive range of catering equipment, (such as stylish serving dishes, tables & chairs, etc.) as well as silver service featuring our professionally trained wait and bar staff. Whatever the requirement, we will either personally provide it, or work with our trusted industry partners to ensure your event runs smoothly.
What is a ‘round’?
A ‘round’ is a whole sandwich, roll, or wrap. One round = one whole item. This item is cut into two, three, or four pieces, for e.g.: an Executive Point Sandwich (one round) is cut into four triangles (four pieces), whereas a Half Cut Wrap (one round) is cut in half (two pieces).
Do you offer samples?
Yes, we may. We understand that ordering from a new business can be daunting, so we offer a complimentary lunch for four persons absolutely free! Give us a call to speak to one of our catering specialists.
Can food be dropped off at my home or picked up at your establishment?
Yes! We want to make the catering process as smooth as possible for you and are happy to drop the goods at whichever place is most convenient. You are also more than welcome to pick up your food from our premises on the day of your order at a time specified by pre-organising it with one of our catering consultants.
Aren’t all caterers the same?
No! Just as every restaurant offers different prices, standards of service, quality of food, and a variety of cuisines, so do caterers. Here at Impressive Platers, it is our goal to become the leaders in culinary innovation and first-class service. We have curated an extensive menu to suit a wide variety of corporate events, boasting everything from the beloved classics to the avant garde – (and everything in-between). We use fresh, locally-sourced ingredients, and also offer a large number of additional services to make your corporate catering experience simple and memorable, such as equipment hire (ranging from stylish platters to tables and chairs), wait and bar staff hire, and on-site cooking services. We believe our customers are the lifeblood of our business and want to cultivate lasting partnerships based on trust and 100% product satisfaction.
How does your food preparation differ from other caterers?
We pride ourselves on using only the freshest, locally-sourced ingredients, and partnering with fellow local Aussie businesses who believe in doing the same. We run a tight ship at our family-run premises, ensuring all food that makes it from our door to your boardroom table is not only delicious, but mindfully prepared using our very own recipes and high-quality meats (none of that artificial junk) and garden-fresh veg. We out-source some of our gourmet goods (such as our celebration cakes) from extraordinary businesses whose outstanding values and food philosophies we support. We are happy to be engaged in a local network of food creators and innovators, each loyally dedicated to deliver highest-quality products at fantastic prices.
We are holding a fundraiser. Do you donate items or services?
We love serving our local community and each year we donate money and services to various charities and causes. Of course, due to budgetary restrictions we can only approve a certain number of the many donation applications received. Please visit Our Community page for more details on how to make a donation request.
