Coffee Break

No! Aside from the Shopping Cart, you may also use one of the following options (and remember: you can order differently each time!):

• Send us an email from your inbox to catering@impressiveplatters.com.au 
• Order via phone by giving us a call on 03 9320 5000 

The general rule is: the more notice, the better. We love to give our complete time and attention to each order to ensure all your needs are being expertly met, and this is more easily achieved when an order is placed ahead of your event. However, we pride ourselves on being able to offer the same level of personalised customer service no matter how last minute the order may be. We understand that not all things run smoothly in a busy office and sometimes those last minute lunches are impossible to avoid. That is why we offer our Express Menu, specifically designed to offer you some of our most delicious and popular goods on short notice. 

For orders fewer than 25 persons or under the value of $400: cancellations, reductions, or postponed orders must be confirmed by 11:00am one business day prior to the delivery date.

For all buffet meals: cancelling, reducing, or postponing must be confirmed by 11:00am, two business days prior to the delivery date.

For orders over 25 persons or over the value of $400: cancellations, reductions, or postponed orders must be confirmed two business days prior to the delivery date and there will be a 25% to 50% cancellation fee incurred.

For orders over $1,000, cancellations, reductions, or postponed orders must be confirmed three business days prior to the delivery date and there may be a 50% cancellation fee incurred.

For orders over $3,000, cancellations, reductions, or postponed orders must be confirmed three business days prior to the delivery date and there will be a 50% cancellation fee incurred.

Don’t worry, we’ll take care of this for you. Accounts are automatically activated after you’ve placed your first order with us. It is however, your responsibility to ‘register’ for the Impressive Rewards Program online!  Payment terms are 30 days. 

Yes! No need to worry, we accept all of the aforementioned cards as well as most other major cards. We also accept company cheque or cash on delivery. A 1.4% surcharge applies to VISA and Mastercard, and a 2.9% surcharge applies to Amex and Diners cards.

Yes! Give us a call and speak to one of our dedicated accounts team members to discuss setting up a direct debit. 

We require a minimum order of $50 for delivery within the CBD. For outer metro suburbs, please give us a call to discuss. 

As long as your order reaches a minimum of $50 (easy as pie), we deliver free of charge! For outer metro suburbs, please give us a call to discuss.

Yes! All prices are G.S.T inclusive.

Yes, we may. We understand that ordering from a new business can be daunting, so we offer a complimentary lunch for four persons absolutely free! Give us a call to speak to one of our catering specialists. 

No! Just as every restaurant offers different prices, standards of service, quality of food, and a variety of cuisines, so do caterers. Here at Impressive Platers, it is our goal to become the leaders in culinary innovation and first-class service. We have curated an extensive menu to suit a wide variety of corporate events, boasting everything from the beloved classics to the avant garde – (and everything in-between). We use fresh, locally-sourced ingredients, and also offer a large number of additional services to make your corporate catering experience simple and memorable, such as equipment hire (ranging from stylish platters to tables and chairs), wait and bar staff hire, and on-site cooking services. We believe our customers are the lifeblood of our business and want to cultivate lasting partnerships based on trust and 100% product satisfaction.